Data Protection

l89b Privacy Policy

Your personal information matters to us. This Privacy Policy clearly outlines what data we collect, how it is stored, who it is shared with, and what your rights are.

Last Updated: January 2026
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How We Your Privacy We Protect

Key Pillars of l89b's Privacy Policy at a Glance

Encrypted data storage

All your personal information and transaction data is stored with 256-bit AES encryption. No unauthorized party can access this data.

Data Not Sold

L89b never sells your personal information to advertising companies or third parties. Your data is used solely to provide our services.

Account Privacy Controls

You decide what information to share. You can update your privacy preferences at any time from your account settings.

SSL secure connection

Every connection you make with l89b is secured by SSL technology. No one can intercept data transmitted between your browser and our servers.

Spam-Free Communication

We only notify you about matters that are relevant. You can unsubscribe from marketing emails or SMS messages at any time.

Right to Erasure

You may request the permanent deletion of your account and all associated data at any time. We will complete this as quickly as legally permitted.

1 Introduction

l89b A trusted online gaming platform in Bangladesh. We believe every player's right to privacy is absolute. This Privacy Policy explains what data we collect, how and why we use it, and the steps we take to keep your information safe.

l89bBy using the - website or app, you are considered to have accepted this Privacy Policy. If you disagree with any part of this policy, please contact our support team before using our services.

Our Privacy Policy has been developed in line with international standards — particularly GDPR principles — so you can enjoy gaming on our platform with complete confidence.

This Privacy Policy l89bApplies to all - services — the website, mobile app, and all associated platforms.
2 What information is collected

l89b Only the data necessary to provide our services is collected. We never request unnecessary or excessive information. A detailed list is provided below:

Type of Data Description Mandatory?
Identity Information Name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial information Mobile banking number, transaction history Yes
Device information IP address, browser type, device model Automatic
Gaming information Game history, bet amounts, win/loss records Automatic
KYC documents Photo of national ID or passport When Required
We never store your full bank account number or card number. Payment information is processed directly through mobile banking gateways.
3 How We Collect Data

l89b Collects your information in several ways. Each method is described in detail below:

  • Directly Provided Information: Information you provide during registration, KYC verification, or when contacting support is stored securely.
  • Automatically Collected Information: Device information, IP address, and browsing data are collected automatically when you use our site or app.
  • Cookies & Tracking: Our website uses cookies to help improve your browsing experience.
  • From Third Parties: We may receive limited data from payment providers or identity verification services, used solely for verification purposes.

We do not collect any sensitive information without your knowledge or consent. If any additional information is ever needed, your consent will be obtained beforehand.

4 Purpose of Data Use

l89b Your information is used for the purposes outlined below. Each use has a specific and legitimate basis:

  • To create and manage your account and ensure its security.
  • To process deposit and withdrawal transactions.
  • To complete KYC (Know Your Customer) verification.
  • To prevent fraud and money laundering.
  • To suggest games and offers tailored to your preferences.
  • To maintain support service records and communication history.
  • To improve platform performance and enhance the user experience.
  • To meet legal obligations and prepare reports for regulatory bodies.

We do not use your information beyond the purposes stated above. If we ever need to use it for a new purpose, you will be informed and your consent obtained in advance.

l89b Your information is never sold or transferred to ad networks, data brokers, or third-party marketing companies.
5 Data Sharing & Disclosure

l89b Your data is not routinely shared externally. However, in the limited cases below, certain information may be shared with specific parties:

  • Payment Providers: Only the information necessary to process transactions is shared with mobile banking services such as Mobile Banking, Nagad, and Rocket.
  • KYC verification services: Limited data may be shared with trusted verification providers solely for identity confirmation purposes.
  • Legal authorities: Information may be disclosed to relevant authorities in response to court orders, government directives, or other legal obligations.
  • Game providers: Only the session data necessary for game operation is shared with our partner game studios.

All third parties we work with are bound by strict confidentiality agreements and are not permitted to use your data for their own purposes.

If fraudulent activity is suspected on an account, relevant information may be shared with law enforcement authorities.
6 Cookies & Tracking

l89bThe - website and app use cookies and similar technologies. Cookies are small files stored in your browser that help recognize you on future visits. We primarily use three types of cookies:

  • Essential cookies: Used to store login sessions, security tokens, and language preferences. The site cannot function properly without these.
  • Performance Cookies: To analyze which sections of the site are most used and to improve overall performance.
  • Preference Cookies: To remember your preferred games, language, and display settings.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some site features.

7 Data Retention Period

l89b Your information is retained for as long as required by legal or business necessity. Even after account closure, certain data may be kept for a defined period:

  • Active account data — retained for as long as the account remains active.
  • Financial transaction records — retained for up to 5 years (legal obligation).
  • KYC documents — retained for up to 3 years after account closure.
  • Support conversations — retained for up to 2 years.
  • Log files and device data — retained for up to 1 year.

Once the retention period expires, data is automatically and securely deleted or anonymized.

8 Your Rights

l89bYou have certain important rights regarding your data on -. You can exercise these rights at any time:

Right to Access

You have the right to request details of what information we hold about you.

Right to Correct Data

You may request corrections to any inaccurate or outdated information.

Right to Delete Data

Under certain circumstances, you may request the permanent deletion of your data.

Right to Restrict Processing

In certain cases, you may request that the processing of your information be temporarily paused.

Data portability

You can request a copy of your information in a commonly readable format.

Right to object

You may object to marketing or certain types of data processing.

To exercise any of these rights, please contact our support team. We are obligated to respond to your request within 30 days.
9 Children's Privacy

l89b For users aged 18 and above only. We do not knowingly collect data from anyone under 18. Age is verified at registration, and any account found to belong to a minor is immediately suspended.

If you are aware of a minor using our platform, please notify our support team immediately. We will take prompt action and remove any associated data.

18+ — l89b is strictly prohibited for anyone under 18. As part of responsible parenting, please keep children away from online gaming.
10 Policy Changes

l89b This Privacy Policy may be partially or fully updated at any time. Any changes will be reflected on this page, with the revised date shown at the top.

  • Registered users will be notified of any significant changes.
  • Continued use of the site after any changes constitutes acceptance of the updated policy.
  • To request a previous version of the policy, please contact our support team.

We recommend checking this page regularly to stay up to date with our latest Privacy Policy.

11 Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our support team. We are always ready to assist.

  • Email: [email protected] (We typically respond within 24 hours.)
  • Live Chat: 24/7 Bengali live chat support is available on the app and website.
  • Support Hours: 7 days a week, 24 hours a day.
All privacy-related requests are handled with the utmost priority. l89b Committed to establishing itself as a platform you can truly trust.

Your data is secure — get started now!

Your privacy is fully protected at l89b. Create an account today and enjoy gaming in a safe environment.

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